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The Whisper of Change
Have you ever found yourself in a season of doing, doing, and more doing? Everything is good. You’re happy. The team is happy. And your board is awesome. Life is not boring. You wake up every day grateful for the privilege of living the “exciting Christian life”. When suddenly, gnawing relentless questions begin to dance…
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Honesty, An Important Crisis Communication Principle
When a crisis first hits your organization, always refer to your emergency policies and procedures that should be in place. Keep in mind that eighty percent of your crisis communications procedures should work in most cases. But the fact is that few procedures will be right for every situation when dealing with a crisis. Crisis…
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Identifying & Understanding The Problem
In my last blog post, I shared how it’s been my experience that most leaders who are facing an internal or external conflict experience degreees of ‘denial’ before they have the brain power to tackle identifying and understanding what is happening. While ‘denial’ is common, it should not last more than one or two days…
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When a Public Relations Crisis Hits Your Organization
I have over 1,200 organizations that I call my primary customers or clients. There are several aspects in which I serve them, but among my favorites is in the area of strategic alignment and risk avoidance. I have a passion for teaching principles regarding what to do in advance to avoid as much as possible…
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An Ounce of Prevention Really Is Worth A Pound of Cure
When is the best time to prepare for a worst-case scenario in your organization? You got it…before it happens. REAL STORY During a board consultation, I pointed out an organizational risk. I explained the problem and provided the solution. While it was one of ‘those things that weren’t a problem until it becomes a problem,…
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A Conflict Resolution Model
I love the Thomas-Kilmann conflict resolution model. I use these principles personally and in my coaching work. I share these principles with my clients who come to me for general leadership coaching and those who must deal with organizational or relationship conflict issues — which are just about everyone I work with at one time…
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Finding Relief From Living in Compassion Fatigue
Question: I am an executive director of a mid-sized nonprofit organization. For the last couple of months, I’ve been feeling overwhelmed and exhausted. I dread going into the office in the morning. The other day, I found myself sitting in my car that was parked in my office parking lot trying to rustle up enough…
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Bullies On Board?
By Craig Chase President, Chase Advancement Inc. Certified Governance Trainer I want to address an issue that, thankfully, I only occasionally find while teaching and consulting with hundreds of boards of directors. My concern is that these situations, however infrequently I may have observed them, bring great risk to the board members and rarely, if…